CONTENTS
- About us and what we do
- Why this notice is important
- Introduction
- How we collect personal data
- The types of personal data we use and how we use them
- Change of purpose
- Marketing
- Automated decision making/profiling
- Sharing personal data
- Transfers of personal data outside the EEA
- Security
- How long we keep your personal data
- Your rights
- You can decide not to provide personal data
- Complaints and questions
- How to contact us
- Changes to this privacy notice
ABOUT US AND WHAT WE DO
Who we are
When we say FSE or we in this privacy notice we mean the member of the FSE Group which is holding the event and which controls the use of your personal data.
The FSE Group is made up of several companies and businesses. You can find a list of the members of the FSE Group here.
Please contact us if you want to know which member of the FSE Group controls the use of your personal data.
What we do
We provide fund management and related services to public bodies who are looking to invest in or provide loans or grants to small and medium sized enterprises (SMEs). We invest in, make loans and grants and provide support to SMEs. We also run a business angel network.
WHY THIS NOTICE IS IMPORTANT
Please read this privacy notice carefully. It sets out:
- how we use personal data; and
- the rights of individuals whose personal data we use.
The members of the FSE Group have separate privacy notices for different categories of people, e.g. visitors to its website, individuals on its mailing lists, members of its angel network, individual investors, etc. These notices are published on this website.
Please read this privacy notice together with any other privacy notice we may provide for specific circumstances when we process your personal data. This privacy notice supplements those other notices; it does not replace them.
To download a PDF copy of this policy click here
INTRODUCTION
Personal data is information about an identifiable individual (a human being) called a data subject.
Anonymous or anonymised data is not personal data.
This privacy notice applies to personal data about individuals who:
- speak at an event;
- enquire about any event;
- register for an event; or
- attend any event,
hosted by us.
This privacy notice applies where one or more members of the FSE Group control how your personal data is used.
This privacy notice does not apply where we process personal data for someone else (the controller) who controls how your personal data is used. In that case we are obliged to process your personal data on the controller’s instructions and the controller’s privacy notice, policy, statement, or information given to you by the controller, applies.
Data protection law obliges us to:
- use your personal data lawfully, fairly and transparently;
- collect your personal data only for purposes which we have explained to you, and not use it in any way which is incompatible with those purposes;
- collect and use your personal data only if it is needed for those purposes;
- keep your personal data for no longer than it is needed for those purposes;
- keep your personal data accurate and up to date; and
6. keep your personal data securely.
HOW WE COLLECT PERSONAL DATA
The data we collect depends on whether you:
- are a speaker at an event;
- have made an enquiry about an event;
- have registered for an event; or
- attended an event,
hosted by FSE.
The sources of your personal data are set out in the table below.
TYPES OF PERSONAL DATA AND HOW WE USE THEM
The table below sets out:
- the personal data we collect and use;
- the purposes for which we use it;
- the lawful basis we rely on.
Where the lawful basis is our legitimate interests or the legitimate interests of someone else, we have also indicated what those interests are.
We may have more than one lawful basis. Please contact us if you want to know which basis applies.
| SPEAKERS | |||
| PERSONAL DATA | PURPOSES | THE LAWFUL BASIS | SOURCE |
| Your name, position, email address, phone number(s) and other contact details |
To contact you to ask you to speak and to make arrangements with you To deal with any request from you to exercise your rights as a data subject and to check your identity |
Our legitimate interests in holding the event and engaging you to speak at it To perform our contract with you or to take steps at your request with a view to entering into that contract To comply with our legal obligations |
You Another member of the FSE Group Your employer or company |
| Records of communications with you | To engage with you and to make arrangements with you To deal with any request from you to exercise your rights as a data subject and to check your identity |
Our legitimate interests in holding the event and engaging you to speak at it To perform our contract with you or to take steps to enter into that contract To comply with our legal obligations |
You Our records Another member of the FSE Group |
| Your name, photograph and biographical information | To provide information about you to attendees or potential attendees To market and publicise the event, but we will not publish your photograph or biographical information on our website or in any marketing or promotional material, including social media, without your explicit consent |
Our legitimate interests in holding the event and marketing and publicising it The legitimate interests of attendees in having information about the speakers Your explicit consent |
You Another member of the FSE Group Your employer or company Publicly available sources (e.g. your company’s website and social media) |
| Your personal data you include in any presentation or handouts you provide | To provide attendees with information | Our legitimate interests in holding the event The legitimate interests of attendees in receiving information |
You Your employer or company |
| Your photograph taken at the event | To market and publicise the event and future events, but we will not publish your photograph on our website or in any marketing or promotional material, including social media, without your explicit consent | Your explicit consent | Our photographer |
| Records of consents and withdrawals of consents Records of suppression of personal data | To ensure that we have your consent where necessary To ensure that we act on your withdrawal of consent To deal with any request from you to exercise your rights as a data subject |
To comply with our legal obligations | You |
| Further information necessary to verify your identity | To check your identity should you choose to exercise your rights as a data subject | To comply with our legal obligations | You |
| INDIVIDUALS WHO ENQUIRE ABOUT AN EVENT | |||
| PERSONAL DATA | PURPOSES | THE LAWFUL BASIS | SOURCE |
| Your name and contact details (e.g. email address and phone number(s)) A record of your enquiry and of our response |
To deal with your enquiry To deal with any request from you to exercise your rights as a data subject and to check your identity |
Our legitimate interests in holding the event Our legitimate interests in dealing with your enquiry To comply with our legal obligations |
You Our records |
| Records of consents and withdrawals of consents Records of suppression of personal data |
To ensure that we have your consent where necessary To ensure that we act on your withdrawal of consent To deal with any request from you to exercise your rights as a data subject |
To comply with our legal obligations | You |
| Further information necessary to verify your identity | To check your identity should you choose to exercise your rights as a data subject | To comply with our legal obligations | You |
| Your relationship (e.g. employee, director, shareholder or guarantor) with any organisation on our database | To check your identity and to ensure no conflicts of interest arise | Our legitimate interests in running our business | You Our records Another member of the FSE Group |
| INDIVIDUALS WHO REGISTER TO ATTEND OR ATTEND AN EVENT | |||
| Your name, address, email address, phone number(s) and other contact details and other information (such as dietary information) you provide when you register to attend the event | To register you as an attendee at the event To communicate with you about the event, including sending you updates and cancellations, travel instructions and accessibility information To invite you to future events To deal with any request from you to exercise your rights as a data subject and to check your identity |
Our legitimate interests in holding the event To perform our contract with you or to take steps at your request with a view to entering into that contract To comply with our legal obligations, e.g. under public health and safety legislation Our legitimate interests in marketing and publicising our business To comply with our legal obligations |
You |
| Your photograph | To record the event To publicise the event and future events, but we will not personally identify you by use of your photograph on our website or in any marketing or promotional material without your consent |
Our legitimate interests in managing, marketing and publicising the event and future events The legitimate interests of businesses looking for investment or a loan in finding out how we may be able to help them The legitimate interests of anyone looking for an investment opportunity in finding out how we may be able to help them The interests of our funders in their funding being used to help small businesses and the economy grow The interests of the public in small businesses being provided with resources to help them and the economy grow |
You |
| Records of consents and withdrawals of consents Records of suppression of personal data |
To ensure that we have your consent where necessary To ensure that we act on your withdrawal of consent To deal with any request from you to exercise your rights as a data subject |
To comply with our legal obligations | You |
| Feedback from you on the event and our services | To help us improve our events and services To deal with any complaints |
Our legitimate interests in running our business Our legitimate interests in our dealing with your complaint |
You |
| Records of other communications with you | To engage with you and to make arrangements with you To deal with any request from you to exercise your rights as a data subject and to check your identity |
Our legitimate interests in running our business, including managing events To perform our contract with you or to take steps to enter into that contract To comply with our legal obligations |
You Our records Another member of the FSE Group |
| Further information necessary to verify your identity | To check your identity should you choose to exercise your rights as a data subject | To comply with our legal obligations | You |
| Details of events you have attended | To invite you to further events that we feel may be of interest to you | Our legitimate interests in running our business | Our records Another member of the FSE Group |
| Your relationship (e.g. employee, director, shareholder or guarantor) with any organisation on our database | To check your identity and to ensure no conflicts of interest arise | Our legitimate interests in running our business | You Our records Another member of the FSE Group |
Special Categories of Personal Data: These are information about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
We do not collect or use this kind of data about individuals who speak at an event or who have enquired about an event or registered to attend or attended an event.
Convictions and Offences: We do not collect or use this kind of data about individuals who speak at an event or who have enquired about an event or registered to attend or attended an event.
Aggregated Data: We may collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not personal data because it does not directly or indirectly identify you.
If we combine or connect any aggregated data with personal data so that we can identify you, we will use the combined data in accordance with this privacy notice.
CHANGE OF PURPOSE
We will not use your personal data for a new purpose unless:
- the new purpose is compatible with the original purpose;
- we contact you to explain the lawful basis for the new purpose; or
- we anonymise the personal data and use it for research or statistical purposes.
MARKETING
We may send you marketing materials by post, but you can opt out of that at any time.
We do not send unsolicited marketing emails or texts without your consent except:
- we may invite you to events if you have previously enquired about, registered for or attended one of our events; or
- where you have asked us to send you invitations to events, the FSE Group newsletter or news about our activities or emails or texts about investment opportunities, but you can unsubscribe from those at any time.
We may phone you to let you have information about investment opportunities, events and other activities of the FSE Group unless:
- you have objected to receiving marketing calls from us and you have not asked us to call you; or
- your number appears on the Telephone Preference Service or the Corporate Telephone Preference Service and you have not asked us to call you.
You can ask us to stop calling you at any time.
We do not share your personal data with anyone outside the FSE Group for marketing purposes except the joint host of the event. Please see below on Sharing Personal Data.
AUTOMATED DECISION MAKING AND PROFILING
We do not use the personal data of individuals who speak at an event or who have enquired about an event or registered to attend or attended an event in order to make automated decisions, including profiling.
SHARING PERSONAL DATA
We do not share lists or personal data of attendees at events with anyone outside the FSE Group except any organisation with which we jointly host an event. The purpose for which we share that personal data is to organise and hold the event and the legal basis for sharing that data is our and the joint host’s legitimate interests in holding the event and promoting our respective activities. Please contact us if you wish to have information about the arrangements between us and any joint host relating to your personal data.
We may share your personal data with:
- Other members of the FSE Group.
- Our consultants, contractors and other suppliers who have a need to know in order to perform their obligations to us.
For instance, your dietary requirements may be provided to caterers.
- If you are a speaker, your biographical information and photograph may be shared with the public via our website, social media and other marketing or promotional materials, but only if you have given your explicit consent to our using your biographical information and photograph in that way.
- In the case of your photograph taken at the event, that may be shared with members of the public via our website, social media and other marketing or promotional materials, but only if you have given your explicit consent to our using your photograph in that way.
- Someone who wants to acquire or acquires us or our business.
If our business assets are acquired, personal data will be one of the assets transferred to the acquirer.
- Any business we merge with.
- Any company or business we acquire.
- Anyone we use to process personal data for us, such as the host of our IT systems.
That person will be obliged to:
- use your personal data only for our purposes;
- process it only on our instructions; and
- have appropriate security measures in place to protect the data.
For details of the people we currently use to process personal data for us please click here.
- Our professional advisers. They are obliged to keep it confidential.
- The police and other law enforcement agencies.
- The Information Commissioner’s Office and anyone else if the law obliges us to disclose your personal data to them.
- Anyone else to protect our rights and property or to protect the rights or property of someone else.
TRANSFERS OF PERSONAL DATA OUTSIDE THE EEA
Our staff may access personal data when they are outside the European Economic Area, but the same safeguards will apply as if our staff were accessing personal data from within the European Economic Area.
We will not your transfer personal data outside the European Economic Area unless at least one of the following applies:
- We transfer it to a country which the European Commission has decided ensures an adequate level of protection for personal data or if the recipient has entered into the Standard Contractual Clauses published by the European Commission. If you wish to see a copy of the Standard Contractual Clauses, please contact us.
- You have given your explicit consent to the transfer of your personal data. (If you have given that consent you may withdraw it at any time by contacting us.)
- We cannot perform our contract with you without making that transfer.
- We cannot take steps you have requested us to take without making that transfer.
- We cannot enter into or perform a contract with someone else and which is in your interests without making that transfer.
- The transfer is necessary for important reasons of public interest.
- The transfer is necessary for the establishment, exercise or defence of legal claims.
SECURITY
We have appropriate security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We limit access to personal data to those of our officers, employees, agents, contractors service providers and other people who have a business need to know.
They will process your personal data on only on our instructions and they are subject to a duty of confidentiality.
Where we share any personal data with another controller, that other controller is responsible for keeping the personal data which it receives from us secure.
We have procedures to deal with any suspected personal data breach and will tell the Information Commissioner’s Office and you of a breach of security involving your personal data if the law obliges us to do that.
HOW LONG WE KEEP PERSONAL DATA
We keep personal data only for:
- as long as is necessary to achieve our stated purpose(s);
- as the law requires; or
- as required for to meet any legal, accounting, or reporting requirements.
The law requires us to keep information about our clients and customers (including their contact details, details of their identity, financial information and information about transactions with them) for six years after they cease being customers.
Please contact us if you want to see a copy of our data retention and deletion policy.
In some circumstances you can ask us to delete your personal data. Please see next paragraph regarding Your Rights.
If we anonymise your personal data, it will no longer be personal data and we may keep and use it indefinitely.
YOUR RIGHTS
Access
You can ask us to confirm whether we hold or use your personal data. If we do hold your personal data, you can ask us for a copy of it.
Correction
You can have incomplete or incorrect personal data corrected.
We may need to check the accuracy of any new data you give to us.
Erasure (the right to be forgotten)
You can ask us to delete your personal data if we have no good reason to continue using it.
You can also ask us to delete your personal data if:
- you have objected to our using it (see below);
- we have used your personal data illegally; or
- we must delete your personal data to comply with the law.
We may not always be able to comply with your request for legal reasons. We will tell you about those if you request us to delete your personal data.
Restriction
You can ask us to suspend our use of your personal data in the following circumstances:
- if you want us to establish the data's accuracy;
- if our use of your personal data is illegal, but you do not want us to delete it;
- if you need us to hold the data in connection with a legal claim, but we do not need it; or
- you have objected to our use of your personal data, but we need to check whether we have overriding legitimate reasons to use it.
Object to the processing of your personal data
If our basis for using your personal data is our legitimate interests or someone else’s legitimate interests (see the table above), and you think that affects your rights, you can object to our using your personal data.
In some cases, we may show that we have compelling legitimate grounds to use your personal data and that those grounds override your rights.
Object to the use of your personal data for direct marketing purposes
You can object if we use your personal data for direct marketing purposes.
Withdraw consent
If you have given consent for us to use your personal data, you can withdraw that consent at any time.
If you withdraw your consent, that will not affect our earlier use of your data with your consent.
Transfer of personal data (data portability)
If you gave your personal data to us and:
- you consented to our using your personal data; or
- we used that personal data to perform a contract with you
and we have processed that data electronically, you can ask us to send your personal data to you or to someone else.
How to exercise your rights
Please contact us at the address given below to exercise your rights.
We try to respond to all requests within a month. It may take us longer if things are complicated or you have made a lot of requests, but we will let you know what is happening.
Normally you do not have to pay to exercise your rights, we may charge a reasonable fee if your request is unfounded, repetitive or excessive.
Or we may refuse to comply with your request in those circumstances.
We may need you to provide more information to check your identity.
We may ask you for further information in order to comply with your request.
YOU CAN DECIDE NOT TO PROVIDE PERSONAL DATA
You can decide not to give us personal data.
If you do not provide data which we need to provide a service, we may not be able to provide that service.
If you do not provide data which we need to check your identity, we may not be able to comply with your request to exercise your rights.
COMPLAINTS AND QUESTIONS
If you think we are using your personal data is unfairly or we are misleading you, please let us know.
It is important that your personal data is accurate and up to date. Please let us know if your personal data changes.
We also welcome suggestions for improving our procedures.
Please let us know if you want more information about how we use your personal data.
You have the right to make a complaint about the way we have used your personal data to the UK Information Commissioner’s Office at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or www.ico.org.uk.
Or you can go to court.
Please contact us and give us a chance to set things right before you contact the Information Commissioner’s Office or go to court.
HOW TO CONTACT US
We have appointed a Data Protection Manager.
If you have any questions about this privacy notice, you want to exercise your rights, or you want to make a complaint, please:
- email FSE’s Data protection Manager at privacy@thefsegroup.com; or
- write to us at FSE C.I.C., First Floor, Linea House, Harvest Crescent, Ancells Business Park, Fleet, Hampshire, GU51 2UZ, marking your letter for the attention of The Data Protection Manager.
CHANGES TO THIS PRIVACY NOTICE
This privacy notice was last updated on 6th July 2023.
If we change how we use your personal data, we will let you know, either by posting a notice on our website or sending you an email.
If you don't agree to the changes, you can stop giving us personal data.